SCOUT360 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you use our website [scout360.io] or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, company details, or any information you provide through forms or contact requests.
- Usage data: IP address, browser type, device details, and pages you visit on our site.
- Cookies and tracking technologies: small files that help us understand how you use our site, improve performance, and provide a better experience.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services.
- Respond to your inquiries or requests.
- Send updates, newsletters, or marketing messages (only if you’ve opted in).
- Analyze website traffic and usage patterns.
- Comply with legal obligations.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use them to make our website work properly and to improve your experience.
Types of cookies we use:
- Essential cookies: Needed for the site to function (e.g., security, navigation).
- Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics).
- Functionality cookies: Remember your preferences and settings.
- Advertising cookies: (if applicable) Used for marketing or retargeting campaigns.
Managing cookies:
You can control or disable cookies in your browser settings. Please note some features of the site may not work properly without cookies.
To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
4. Sharing of Information
We do not sell or rent your personal data. We may share it only with:
- Service providers (such as hosting, analytics, and email providers).
- Regulatory or legal authorities if required by law.
5. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described above, or as required by law.
6. Your Rights
Depending on applicable laws (including Malaysia’s PDPA and GDPR if you are in the EU/EEA), you may have the right to:
- Access, update, or correct your personal data.
- Withdraw consent at any time.
- Request deletion of your personal data.
- Object to certain processing activities.
To exercise your rights, please contact us at Contact us page.
7. Data Security
We use appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure.
8. International Transfers
If you access our website or services from outside Malaysia, your information may be transferred and processed in countries where our servers or service providers are located.
9. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions about this policy, please contact us.